California Privacy policy

Under the California Consumer Privacy Act (“CCPA”), California residents have the right to know and request access to their personal information collected and shared within the past 12 months, and to delete their personal information in accordance with the CCPA. The instructions for submitting requests pursuant to the CCPA are below. We will not discriminate against you if you choose to exercise any of your privacy rights under the CCPA.

How to submit a request to know, access, or delete?

If you are a California resident and would like to submit a request to know, access, or delete your personal information, you can submit a request by (1) contacting us at the following email address privacy(at) or (2) filling out this form and writing us at the following address:

Vector Solutions

Attention: Chief Information Officer – Privacy Inquiry

4890 W. Kennedy Boulevard, Suite 300 Tampa, FL 33609

Please note that if you are a user of our products or services based on our relationship with your employer, school district, college, or university we may not be able to act on your request as we are a service provider in that context. You will have to submit your request to your employer or school district.

What happens after you submit a request to know, access, or delete?

Once we receive your request, we must first verify your identity. We will take commercially reasonable steps to verify your identity, including asking you to provide us with information to confirm your identity using the information we have on file. If you wish to designate an authorized agent to make a request on your behalf, please indicate that when submitting your request.
We will make good faith efforts to respond to your request. There may be circumstances under the CCPA in which we cannot, or need not, respond to your request. For example, we are not required to delete personal information needed to complete the transaction for which the personal information was collected (such as completing a sale), to detect fraudulent or illegal activity, or for legal compliance purposes. We are not required to provide access or deletion where your identity could not be verified, where you have exceeded the number of requests you can make within a 12-month period, or where the information contains legally privileged material or would violate the rights of others. If we determine that your request should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.
Any requests that can be processed by us will be done in no more than 45 calendar days from the date we receive your request, unless we notify you that an extension is required. In case of an extended completion period, we will process your request in no more than 90 calendar days from the date of your original request. Consumers are limited to two requests to know/access their personal information within a 12-month period.

Personal Information collected, used, and disclosed within the past 12 months

Without having to submit a request to access your personal information, you have the right to know what categories of personal information we have collected from consumers generally within the past 12 months, where we got it, why we collected it, and with whom we shared it. Below you will find a chart that sets this out for you. Please note that these are categories of personal information as they are set forth under California law. We did not necessarily collect all of the specific pieces of personal information listed for any given person. Also, please note where personal information was disclosed within the past 12 months as indicated in the last column of the table, it was disclosed only to service providers and/or third parties for business or commercial purposes so we can provide our products and services to you. We have not “sold” personal information within the past 12 months, as that term is defined by the CCPA.

What Personal Information We Collect

Where We Get It

Why We Collect It

With Whom We Share It

identifiers such as a name, postal address, or email address.

For OSHA reporting, we also collect birthdate information.

The consumer directly

School administrators (depending on the product)

To communicate with you

To provide our services
To conduct data analysis
To conduct fraud/abuse prevention
For legal compliance

Our service providers

Government or professional certification agencies(depending on the product)

Commercial information, such as products or services purchased.

The consumer directly

To provide our services

To conduct data analysis
To conduct fraud/abuse prevention
For legal compliance

No one

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site.

The consumer directly, mainly through cookies and related online technologies

To improve the quality of our services
To conduct data analysis
For marketing and advertising purposes

Data analytics service providers Advertising and marketing service providers

Professional or employment-related information, including training activities.

The consumer directly

To provide our services
For legal compliance

Government agencies, if required in providing our services or by law or professional certification agencies (depending on the product)

Inferences drawn from any of the above information, including preferences, interests, behavior or attitudes.

From your responses to test questions and surveys, if any (depending on the product)

To provide our services
For legal compliance

No one

Personal Information Collected within the Scope of Your Employment

If we collect personal information from you within the scope of your employment, please note that type of personal information falls outside the scope of the CCPA.

Contact Information

If you have any questions about this California Privacy Policy, or about exercising your rights described above, you can contact us by email at privacy(at)

Effective Date

This California Privacy Policy is effective as of January 1, 2020 and was last updated on July 1, 2020.


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